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MKS has many touch points across the customer experience to ensure all aspects of the customer's requirements are met and to establish a successful relationship. The entire MKS organization is focused on ensuring we deliver value to our customer at every stage of the customer service relationship.

MKS's goal is to provide quality and timely support services to all of its customers. MKS Customer Service subscribers receive unlimited access to the MKS Customer Service Team by phone or email during MKS normal business hours - plus access to the MKS Customer Community and MKS Knowledge Base.

MKS has a staff of highly trained customer service professionals - many with field experience, augmenting staff with a mature knowledge of all Application Lifecycle Management disciplines, including, SCCM, Requirements Management and Test Management, and of customer implementations to provide superior service to MKS customers around the globe.

 

For assistance with MKS Toolkit products, MKS AlertCentre, and Lex and Yacc, please click here.

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